The daily conversion rate used by Pinnacle is obtained from www.oanda.com. The OANDA rate we use is the standard inter-bank rate. Pinnacle does not receive this rate on currency exchanges therefore on transfers between accounts of different currencies there will be a surcharge of 2.75% of the total amount transferred.
Please note that the conversion rate from OANDA and that used by your credit card company or any other money transferring agency may differ. As a result, Pinnacle does not accept any responsibility for any differences in the exchange rate charged.